Refund Policy

Refund Policy

At Unique99 Perfumes, we value your satisfaction and strive to ensure you have the best experience with our products Refund Policy.

Eligibility for Refunds:

1. Refunds are applicable only for items that are:

• Damaged or defective upon delivery.
• Incorrect items received (not as per your order).

Steps to Request a Refund:

1. To initiate a refund, email us at customersupport@unique99.in within 7 days of receiving your order.
2. Provide the order ID, a brief description of the issue, and clear photos (if applicable).

Processing of Refunds:

1. Refunds will be processed after verifying the claim.
2. Approved refunds will be credited back to your original payment method within 7-10 business days.

Replacement timeframe 

How many days it will take to deliver the replacement item to the customer- 7 to 10 business days.

Non-Refundable Items:

1. Used or opened items.
2. Items purchased during sales or promotional offers.

For any queries or assistance, please reach out to us at +91 9821780199 or email us at customersupport@unique99.in.

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Disclaimer

At Unique99 Perfumes, we strive to provide accurate descriptions, high-quality products, and excellent service. However, please note the following:

1. Product Representation:

• While we make every effort to display product colors and details accurately, slight variations may occur due to photography, lighting, or screen settings.
• All product descriptions and claims are for informational purposes and based on our best knowledge and expertise.

1. Usage and Allergies:

• Our perfumes are crafted from high-quality ingredients; however, individual sensitivities and allergies may vary. We recommend performing a patch test before regular use.
• Unique99 Perfumes is not liable for any allergic reactions or sensitivities caused by product usage.

1. Availability and Pricing:

• Product availability is subject to stock levels and may change without prior notice.
• Prices are accurate at the time of listing but are subject to change at the company’s discretion.

1. Third-Party Collaborations:

• We partner with third-party logistics providers to ensure smooth deliveries. Delivery times may vary due to circumstances beyond our control.

By purchasing from Unique99 Perfumes, customers acknowledge and accept these terms. For queries, please contact us at +91 9821780199 or email us at customersupport@unique99.in.

Return Policy

At Unique99 Perfumes, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns:

1. Items can be returned if:

○     The product is damaged or defective upon delivery.

○     An incorrect product was delivered.

How to Request a Return:

1. Email us at customersupport@unique99.in within 7 days of receiving the item.
2. Provide the order ID, reason for return, and photos (if applicable) for verification.

Conditions for Returns:

1. Products must be returned in their original condition, including all packaging materials.
2. Return shipping costs will be the customer’s responsibility unless the product delivered was damaged, defective, or incorrect.

Processing of Returns:

1. Once the return request is approved, further instructions will be provided.
2. Upon receipt of the returned item, a replacement or refund will be initiated based on your preference. Refunds will be processed within 7-10 business days to the original payment method.

Non-Returnable Items:

1. Opened or used items.
2. Items purchased during sales, promotional offers, or as part of clearance stock.

For questions or assistance, feel free to contact us at +91 9821780199 or email us at customersupport@unique99.in.