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FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will match the images shown. However, slight variations in color or packaging may occur due to lighting, screen resolution, or design updates. Rest assured, the fragrance and quality remain the same.
Once your order is confirmed, you will receive a sales receipt via email. If you need a duplicate receipt, please contact our support team with your order details.
We accept returns only for damaged, defective, or incorrect products. To request a return, email customersupport@unique99.in within 7 days with your order ID, reason, and photos (if applicable). Returns must be in original condition, and shipping costs are the customer’s responsibility unless the item was faulty. Refunds are processed within 7-10 business days after approval.
For full details, please refer to our Refund & Return Policy page in the website footer or contact us at +91 9821780199.
Yes, we restock most of our products. If an item is out of stock, it may become available again soon. Some items may also be available for backorder, allowing you to purchase in advance and receive them once restocked.
For updates or backorder inquiries, check our website or contact us at customersupport@unique99.in.
We currently ship across India. Shipping availability may vary based on location. To check if we deliver to your area, enter your address at checkout or contact us at customersupport@unique99.in.
Orders are processed within 2 business days and delivered within 7 days, depending on your location. You will receive a tracking number once your order is shipped. Please note that a minimum of 48 hours is required for processing before dispatch.
We accept credit/debit cards, UPI, and bank transfers. Payment options will be displayed at checkout. Cash on delivery (COD) is not available.
Yes, our perfumes are crafted with high-quality ingredients to ensure long-lasting fragrance. Each product is carefully tested for quality before being sold.
Yes, we offer gift packaging. You can request this by adding a note in the comment box at checkout. Additionally, we have a dedicated Gift Range category on our website featuring specially curated perfumes for gifting.
Orders can be modified or canceled only before they are shipped. If you need changes, contact us at customersupport@unique99.in as soon as possible.
Yes, we accept bulk orders for weddings, corporate events, and other special occasions. If you're interested in placing a bulk order, please email customersupport@unique99.in or call +91 9821780199 for assistance.